iXP50-TTA/DC iXP50-TTA/AC Touch Digitizer Glass Protective Film

FAQ:

Question: Why does black screen show up when turning on the iXP50-TTA/DC iXP50-TTA/AC Protective Film Touch Membrane device?

Answer:
< Cause >
(1) Because the device is not set as a booting mode.
(2) Black screen may appear because of a malfunction of backlight.
< solution >
(1) because the device is not set as a booting mode, the above problem can occur. Check whether the number 2 switch at DIP switch in the back of the device is in A direction or not.
When is the color of LED changed?
Please check the followings.

Question: What is the warranty period for LS ELECTRIC iXP Series iXP50-TTA/DC iXP50-TTA/AC HMIs, and how can I request warranty service?

Answer: LS ELECTRIC usually offers a warranty period for their iXP Series HMIs. Warranty details, including the duration and terms, can be found in the product documentation. If you encounter issues within the warranty period, contact their customer support to initiate a warranty service request.

Question: What kind of technical support is available for LS ELECTRIC iXP Series iXP50-TTA/DC iXP50-TTA/AC HMIs?

Answer: LS ELECTRIC typically provides technical support through their official channels. You can contact their customer support or visit their website for technical documentation, software updates, and troubleshooting guides.